Information
At Lucky aurura glow, we understand the excitement of receiving your mystery scoops and lucky dip boxs. Here’s everything you need to know about our shipping and returns policy to ensure a smooth and satisfying experience.
Frequently asked questions
Got questions? We've got answers! Here are some of the most common questions we receive about shipping, returns, and the unique nature of our mystery scoops and lucky dip boxs.
How do you package your mystery scoops and lucky dip boxes to ensure they arrive safely to customers?
We ensure your mystery scoops and lucky dip boxes arrive safely by packaging them in secure boxes. All orders are signed and tracked, so you can follow your order's journey right to your doorstep.
What is your policy on returns, especially regarding the unique nature of mystery scoops and lucky dip boxes?
We offer returns within 28 days. If you're not completely satisfied, you can choose to receive your money back or request a new box. Your satisfaction is our priority!
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What shipping options do you offer, and how much does each cost for UK customers?
For our UK customers, we offer Royal Mail shipping at a flat rate of £5.50.
How long does it typically take for customers in the UK to receive their orders after they've placed them?
Delivery times for UK orders typically range from 2 to 5 days, depending on your location.
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Discover more
Ready to experience the thrill? Explore our wide range of mystery scoops and lucky dip boxs today. Each box is curated with love and guaranteed to bring a smile to your face!
